If you are still having problems and have an internet connection but INSYDIUM Fused cannot connect, please contact our Customer Services team. If you can only grant internet access once, please contact Customer Services about increasing your offline period.If you are using a proxy server, please see the X-Particles manual for information on how to create a proxy access file to enable INSYDIUM Fused to connect through your proxy.Our License Server information is below:Ĭycles 4D and X-Particles builds before 642 If you are using a firewall or have internet security set up, please ensure it is not blocking the Cinema 4D application (hence INSYDIUM Fused) or access to our License Server.INSYDIUM Fused licenses need an internet connection at least once every two days by default and this can be extended to 14 days for perpetual licenses. If you experience any installation issues while following the above guides, please contact our Customer Services team. Please note that if the above does not work and you see ‘permission denied’ messages after executing the command, you may need to preface this with ‘sudo’ as below: Once the command has been executed, you should not see any of the expected security prompts when opening Cinema 4D and be able to enter your license information. Replacing the with the path to the INSYDIUM folder. To bypass the security prompts, place the INSYDIUM folder within the Cinema 4D Preferences > Plugins location as normal and then enter the below command in Terminal: Please note that you use this installation method at your own risk and we recommend the method highlighted in the above video. If you do not wish to click through the security prompts individually, there is an alternative installation method using Terminal. Please follow the video installation guide below for comprehensive instructions on how to install INSYDIUM Fused within Cinema 4D on your MacOS system: If INSYDIUM Fused does not load within Cinema 4D after following these instructions, please ensure that your Builds are compatible with the Cinema 4D version you are using and that the necessary Visual Studio redistributable files have been installed. Please follow the video installation guide below for comprehensive instructions on how to install INSYDIUM Fused within Cinema 4D on your Windows system:
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